Francy and every part of her Team are the Best!! She made the process very smooth and was very professional on how everything was handled for our claim. She kept us in the loop every step of the way with no surprises. Francy took care of us like family! Definitely recommend!!

Fancy very knowledgeable polite friendly I trusted her completely worked with the insurance adjuster helped getting new roof approved priority roofers installation done same day and cleaned up Fancy did came back to make sure all nails removed and cleaned up done I was completely satisfied, ggreat job fancy

Our hail claim with Allstate was initially denied, even though there was visible damage. After weeks of back-and-forth, we noticed a Priority Roofing sign in our neighborhood and decided to call. That was the best decision we could have made. From the moment Francy came out, she was thorough, detailed, and completely honest. What stood out most was how knowledgeable and smart Francy is in her field. Her roofing expertise shows instantly—she explained things in a way that made sense, identified legitimate damage, and never tried to stretch the truth. She documented the hail damage clearly and met with Allstate’s new adjuster. Together they reviewed everything professionally and reached an agreement that ultimately resulted in coverage for our roof, gutters, and personal items. She kept us updated every step of the way, which made the process so much easier. Priority Roofing never tried to exaggerate or push for anything that wasn’t legitimate. Francy even pointed out animal damage that was not covered and explained affordable repair options instead of trying to force it through insurance—something I truly appreciate. As a former property insurance adjuster myself, I’m typically skeptical of both contractors and carriers, but Priority Roofing truly advocated for us while remaining professional, ethical and honest. The whole process was painless. The roof replacement was fast, clean, and high-quality. The crew was respectful, careful with our property, and super flexible with our busy schedule. Francy stayed in touch the entire time, keeping us informed and prepared for each step, and even checked in on us often. I highly recommend Priority Roofing. Francy is absolutely amazing, and the entire team brought honesty, professionalism, and integrity to the process.

Thank you for an great experience from beginning to end. We are over the top on everything. With Francy’s knowledge & expertise it made this all an amazing success! Thank you again to the whole team!

She is very professional and I liked the work from the beginning to the end, a very kind person

Francy and Priority Roofing quickly became a family favorite! We had a fabulous experience when Priority put a roof on our 2-story home that has a very steep pitch. Francy then coordinated an installation of a new roof and gutters for both my mom and son. She goes the extra mile in working with homeowners, suppliers, and insurance companies.

Francy and Priority roofing has done an excellent job with my roof replacement. She even called my insurance company to file a claim for me. Managed all contractors including removal and reinstall of solar panels. I highly recommend her and priority for your roofing needs.

ABSOLUTELY LOVEEEE!so sweet and knowledgeable, great at her job!

Francy Hernandez is one of those people you just know you can trust. She has an incredible personality that makes every interaction enjoyable, and she truly knows her stuff when it comes to roofing. She doesn’t just do the work—she takes the time to make sure people actually understand what’s happening, which makes a huge difference. If you’re looking for someone who’s not only great at what they do but also genuinely cares about the people they work with, Francy is your person. You won’t regret working with her!

I would highly recommend Francy and Priority roofing to anyone because of her excellence and integrity!

Francy was great to work with and gave great attention to detail. Highly recommend!

The best there is!

Francy is a gem! She made our hail-damaged-new-roof experience painless. Her proactive, professional demeanor, timely updates and selections for various laborers (fence, chimney and garage door repair) were ideal, as they were all skilled and efficient. Francy is a superior asset to Priority Roofing and we would work with her again, without question. Sincerely, Kevin & Wanda W., Little Elm, TX

Francy was overseeing my neighbors roof and I just went down to chat with her. She was very kind in a seeing all questions I had about her and Priority roofing. She is very knowledgeable and loves what she does! She raves about her company being the best place she has ever worked. Will certainly reach out to her if and when the need arises for a new roof. Tony, Bedford TX

Francy and her crew were incredible to work with on our roof replacement a few weeks ago. They are extremely organized and professional, and they get the ball rolling quickly. On top of that, she is very honest and transparent, so you can trust that what she says will happen is what is going to transpire. Our roof and gutters look amazing with a very high-quality appearance. I would definitely recommend you call her and Priority Roofing when you have any roofing needs.